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Heat pumps · UK

CLIVETWiSAN-P 20.1 EN-EXC

The CLIVET WiSAN-P 20.1 EN-EXC is an air-to-water heat pump with a SCOP of 4.22 (35 °C) and a sound power level of 69 dB(A). Under permitted development the limit is 37 dB(A) measured 1 m in front of the centre of a neighbour’s habitable-room door or window. Free-standing, the indicative minimum distance is 15.9 m; against a wall 22.5 m.1

Last updated: Technical specifications Rules in the UK ⇄ Compare this model
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SCOP (35 °C)
4.221

Seasonal efficiency: how much heat you get per kWh of electricity across a heating season.

Outdoor unit sound power
69dB(A)1
Official source
Refrigerant
R2901
Official source
Rated output 35 °C
52.45kW1
Official source
Rated output 55 °C
42.66kW1
Official source
UK

Rules in the UK

Minimum distance to your neighbour

MCS 020(a) (England, permitted development since 29 May 2025)2 · 1 m in front of the centre of a neighbour’s habitable-room door or window

Permitted development (MCS 020(a)) ≤ 37 dB(A) · LAeq,5min
Free-standing 15.9 m
Against wall 22.5 m
In corner 31.8 m

Indicative calculation (hemispherical, no barriers). Not a substitute for an MCS 020 assessment.

Boiler Upgrade Scheme

Not eligible

Fixed grant in England and Wales, deducted from your installer’s quote. £9,000 when replacing oil or LPG off the gas grid (until March 2027). Scotland: Home Energy Scotland grant instead.4,5

  • Must be MCS-certified (product and installer). Check the Ofgem product eligibility list.
  • Rated output 52.45 kW; the scheme covers systems up to 45 kW.
  • SCOP at 55 °C: 3.4. The installed system needs a SCOP of at least 2.8 (MCS calculation).
Heat pump grants in the UK explained →

Technical specifications

General
Type Air-to-water1
Compressors 11
Capacity control Inverter1
Performance
Rated output 35 °C 52.45 kW1
Rated output 55 °C 42.66 kW1
Efficiency
SCOP (35 °C) 4.221
SCOP (55 °C) 3.41
Seasonal efficiency ηs 35 °C 166 %1
Seasonal efficiency ηs 55 °C 133 %1
COP A7/W35 3.741
COP A2/W35 4.041
COP A-7/W35 2.411
Noise
Outdoor unit sound power 69 dB(A)1
Indoor unit sound power 69 dB(A)1
Refrigerant
Refrigerant R2901
Refrigerant charge 4.5 kg1
Electrical
Max. power input 34 kW1
Connectivity & smart
SG Ready Yes1

Frequently asked questions

Can I install the CLIVET WiSAN-P 20.1 EN-EXC without planning permission?

Under MCS 020(a) (England, permitted development since 29 May 2025) the unit must not exceed 37 dB(A) 1 m in front of the centre of a neighbour’s habitable-room door or window. With a sound power of 69 dB(A) that indicatively means 15.9 m free-standing, 22.5 m against a wall or 31.8 m in a corner. Your MCS installer must confirm this.1

How much Boiler Upgrade Scheme grant can you get for the CLIVET WiSAN-P 20.1 EN-EXC?

Probably none. Rated output 52.45 kW; the scheme covers systems up to 45 kW.1

Which refrigerant does the CLIVET WiSAN-P 20.1 EN-EXC use?

The CLIVET WiSAN-P 20.1 EN-EXC uses R290.1

Sources

  1. List of eligible heat pumps (BEG) — Bundesamt für Wirtschaft und Ausfuhrkontrolle (BAFA) · accessed 27 Sept 2026
  2. MCS 020(a) (England, permitted development since 29 May 2025)
  3. Boiler Upgrade Scheme: what you can get — GOV.UK · accessed 27 Sept 2026
  4. Boiler Upgrade Scheme: guidance for installers (V5) — Ofgem · accessed 27 Sept 2026
  5. Boiler Upgrade Scheme product eligibility — Ofgem · accessed 27 Sept 2026